Privacy Policy

QUANTRIX BUSINESS TECHNOLOGIES Limited (“QUANTRIX”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website quantrix.cc.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal information: name, email address, phone number, shipping/billing address, payment information
Order information: products purchased, order history, transaction details
Technical information: IP address, browser type, device type, referring pages, pages visited
Communication records: emails, messages, or inquiries you send to us

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your orders, products, or services
Provide customer support and handle returns or refunds
Improve our website, products, and services
Comply with legal and regulatory obligations
Prevent fraud and protect the security of our website

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers: payment processors, shipping carriers, and website hosting providers
Legal authorities: when required by law, court order, or government request
Business transfers: in connection with a merger, sale, or acquisition of our business

4. Payment Information

We do not store your full credit card details on our servers. Payment information is processed securely by our payment service providers in accordance with their privacy and security policies.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies, but this may affect some website functionality.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For order and tax records, we typically retain information for at least 7 years.

8. Your Rights

Depending on applicable law, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Object to or restrict certain processing of your data
Withdraw consent where processing is based on consent

To exercise these rights, please contact us at honghuang2001@gmail.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: honghuang2001@gmail.com
Phone: +852 5615 1613
Business Name: QUANTRIX BUSINESS TECHNOLOGIES Limited